As a resort manager, your job will include managing all segments of a resort, including lodging, food and beverage management, human resources, housekeeping, attractions, and guest services. You’ll be in charge of employees, finances, customer service, promotions, and quality control. Resort managers often have to work nights and weekends, putting in long hours to ensure the success of their establishment. However, your hours may vary greatly during high and low travel seasons.
Duties and Responsibilities
Resort managers oversee product stocking, accounting, and marketing efforts at the resort. As a resort manager, you’ll hire contractors to perform services, such as painting or plumbing. You’ll ensure that all supplies, from housekeeping materials to furniture, are in good condition and in stock. You’ll monitor payroll, customer billing, and expense accounts. You’ll also oversee and approve marketing and sales campaigns, and you’ll be required to approve discounts drafted by your marketing and sales coordinators.