Terms & Conditions
Welcome to the Hanging Gardens of Bali website (the "Website"). By accessing or using this Website, you agree to comply with and be bound by the following terms and conditions ("Terms"). If you do not agree with these Terms, please do not use this Website.
1. General Information
1.1. The Hanging Gardens of Bali ("we," "our," or "us") provides this Website to offer information about our resort, services, and experiences.
1.2. These Terms govern your use of the Website, including bookings, inquiries, and all other interactions.
1.3. We reserve the right to modify these Terms at any time. Changes will be effective upon posting on the Website. Your continued use of the Website signifies your acceptance of the modified Terms.
2. Booking Policies
2.1. All bookings made via the Website are subject to availability and confirmation. 2.2. To secure your booking, a valid credit card is required. Specific deposit and cancellation policies may apply and will be detailed during the booking process.
2.3. Rates displayed on the Website are subject to change without notice and may vary based on seasonality, availability, or special promotions.
2.4. Taxes, service charges, and other fees are not included in the displayed rates unless explicitly stated.
2.5. We reserve the right to cancel bookings due to unforeseen circumstances, errors, or violations of these Terms. Refunds will be provided as applicable.
3. Payment Terms
3.1. Payments for bookings must be made in the currency specified during the booking process.
3.2. We accept major credit cards and other payment methods specified on the Website. 3.3. In case of disputes or chargebacks, we reserve the right to enforce applicable cancellation and refund policies.
4. Cancellation and Refunds
4.1. Cancellations must be made in accordance with our cancellation policy, which will be provided during the booking process.
4.2. Refund eligibility is subject to the terms specified in your booking confirmation. 4.3. No-shows or cancellations outside the allowed time frame may incur full charges as per the cancellation policy.
5. Use of the Website
5.1. You agree to use the Website only for lawful purposes and in a manner consistent with these Terms.
5.2. You must not:
Use the Website for any fraudulent or malicious activity.
Interfere with the Website’s functionality, servers, or security features. Attempt to gain unauthorized access to the Website or its systems.
5.3. The content, images, and materials on the Website are the property of the Hanging Gardens of Bali and are protected by copyright laws. Unauthorized use is prohibited.
6. Privacy
6.1. Your use of the Website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.
7. Liability Disclaimer
7.1. We strive to provide accurate and up-to-date information on the Website. However, we do not guarantee the accuracy, completeness, or reliability of the content. 7.2. To the fullest extent permitted by law, we are not liable for any damages, losses, or liabilities arising from:
Your use of the Website.
Inability to access the Website.
Errors, interruptions, or delays in Website operations.
8. Third-Party Links
8.1. The Website may contain links to third-party websites or services. These are provided for convenience and do not constitute an endorsement.
8.2. We are not responsible for the content, policies, or practices of third-party websites. Access them at your own risk.
9. Governing Law and Jurisdiction
9.1. These Terms are governed by the laws of Indonesia.
9.2. Any disputes arising from these Terms or the use of the Website shall be resolved in the courts of Indonesia.
10. Contact Us
If you have any questions or concerns about these Terms, please contact us: Hanging Gardens of Bali
Phone: +62 811-3800-988
Email: reservations@hanginggardensofbali.com
Address: Desa Buahan, Payangan, Bali 80571, Indonesia
By using the Website, you acknowledge that you have read, understood, and agree to these Terms.
